trust erosion

  • Analytics Modernization and the Hidden Cost of Trust Erosion

    Analytics Modernization and the Hidden Cost of Trust Erosion

    Analytics modernization often equates speed and adoption with success, but this can conceal growing gaps in accountability and decision defensibility. Decentralized analytics practices fragment meaning and proof obligations, eroding trust silently over time. Deferred governance decisions compound latent costs that surface only at scale or audit. Leadership accountability defaults upward when controls are insufficient, making…

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  • From Data Platforms to Information Systems: The Shift Analytics Has Yet to Make

    From Data Platforms to Information Systems: The Shift Analytics Has Yet to Make

    This article examines the systemic authority fracture hindering the evolution from data platforms to integrated information systems in enterprise analytics. It highlights how misaligned decision rights and accountability create persistent fragmentation, deferred decisions, and operational friction. The analysis includes observable patterns that reveal this failure mode and a realistic scenario illustrating its impact on funding…

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