Renewing Your Account

This article covers instructions on how to renew your account.  If you wish to renew your group, please read: Renewing Your Account / Membership.

Before I renew, can I see my current subscriptions?

Yes.  Follow these steps:

1. Log in to your account
2. Click My Account
3. Click My Shop Account menu item
4. Click My Subscriptions (tab) on the left side of the screen
5. Click EACH subscription (either by number – or by clicking VIEW)

The resulting subscription screen will provide you with complete details about status, start-date, last-order-date, end-date / expiration date, and all the other details for the subscription itself.

Renewal Method #1:

1. Log in to your account (even if it has gone inactive)
2. Optional: Edit /change your email FIRST if you wish or need to do so
3. Optional: Update your Account Information (My Account -> click the menu header itself)
4. Click My Account menu
5. Click My Shop Account menu item
6. Click My Orders (tab on the left side of the screen)
7. Select the order you want (keep selecting until you find the one you want)
8. Click ORDER AGAIN button and complete the ordering process.

Renewal Method #2:

1. Log in to your account (even if it has gone inactive)
2. Optional: Edit /change your email FIRST if you wish or need to do so
3. Optional: Update your Account Information (My Account -> click the menu header itself)
4. Click SHOP
5. Find the product Team or Individual Yearly Membership
6. Click SELECT OPTIONS button
7. Select Individual
8. Click SIGN UP NOW
9. Apply any coupon you have
10. Click Proceed to Checkout
11. Complete the ordering process

What if I receive an error during checkout?

Please copy the error text, and use the CONTACT US form to tell us what the error was, and describe what you were attempting to re-order.